Dear Customer,
If you have inserted your AIS SIM card but cannot use the service and have not received a welcome message, this means your SIM requires mandatory real-name registration before activation.
To complete this process:
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Please click the following link: [Registration Guide Link]
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Follow the instructions to submit your identification documents
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Activation is typically completed within 30 business mins after verification
Important Notes:
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This is a regulatory requirement by Thai authorities
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Service will remain unavailable until registration is complete
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If you encounter any issues, please contact our support team +64 9478 1225
We apologize for any inconvenience and appreciate your understanding of these security measures.
Best regards,
ICC Support Team
